How we aim to treat every homeowner
- Clear identity. We explain our role and identify the proposed buyer.
- Written terms. Material conditions, costs and assumptions are provided in writing.
- No pressure. You can ask questions, involve a trusted person and take independent advice.
- Honest trade-off. We explain that a faster sale normally means accepting less than an open-market price.
- Independent solicitor. You may choose your own legal adviser.
- Respectful communication. We record communication preferences and make reasonable adjustments where possible.
- Complaint handling. Concerns are investigated and answered in writing.
What we ask from sellers
Provide complete and accurate information, disclose material property issues, cooperate with reasonable checks and tell us promptly if circumstances change.
No obligation
Request a property assessment
Start with the property postcode. You can review the information before deciding whether to continue.